In Windows, search for and open Find and Fix Problems. If Windows recognizes the drive, you are finished. DVD decoder not found A decoder is software that tells Windows how to put the movie image back together from the DVD files for playback. Make sure the computer is disconnected from power before starting. This should prevent any further wireless network interference. Select Start and then Shut down from the power menu.

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The Blu-ray movie does not play on the notebook display and an external display at the same time. How does HP install software and gather data? The message The content is protected.

HP PCs – CD/DVD Drive Is Not Detected (Windows 10, 8)

In Windows, search hl and open Device Manager. If the movie is a newer Blu-ray title and other Blu-ray movies play, then the Blu-Ray compatible software might need to be updated. Therefore, you must choose either the notebook display or an external display device to view the output from the Blu-ray video.

Commercial DVD and Blu-ray movie discs contain a region code. This product contains components that can be damaged by electrostatic discharge ESD. Before you begin You need a Phillips head screwdriver. For more information and support, go to Issues with Apps in Windows If you are using a desktop computer, continue to Step 4.


HP Pavilion Dm4 Cd-rw DVD RW Dvd-rw Multi Drive Gu40n | eBay

You can look up the specifications for your computer or your graphics card to find out whether the graphics card is compatible. Use the arrow keys to navigate to the System Configuration screen. If the laser element of your drive is visible, check the number of lenses. Europe, Middle East, Africa. Be careful not to dislodge other cables.

HP PCs – Resolving DVD and Blu-ray Movie Problems (Windows 10, 8) | HP® Customer Support

Make sure you have selected this exact key name. Copy of a DVD or Blu-ray movie does not play.

Replace the default text for the new value by typing the following then pressing Enter:. Turn off the computer, unplug all cords from the computer, then press the Power button for five seconds.

HP PCs – Resolving DVD and Blu-ray Movie Problems (Windows 10, 8)

Blu-ray disc drive with dual laser lenses. If you find a firmware update, select the ones that apply.

Reinsert the power and data cables into the back dm44 the drive making sure the cables fit snugly into their connectors and making sure there are no bent pins. See your browser’s documentation for specific instructions.

Attempt to play a movie after performing each step, until the playback problem is resolved:. Click Fileclick Exporttype a filename that is easy for you to remember, then click Save. This can disrupt the movie. Select Second screen only to transfer the display from the notebook to the desired external display.


Testing the drive to see if it can read files on the DVD or Blu-ray movie disc.

Pavilio from the Internet and turn off your computer’s wireless Internet connection before playing a movie. If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters value, and press the Delete key. To try to recover a disc, clean the disc with filtered water and a lint-free cloth.

You might have to restart the computer. See your browser’s documentation for specific instructions. If you cannot find a way to update the software, check the Web site of the software manufacturer. If drive dvv is shown with an alert icon displays the drive icon is marked with an alert symboldouble-click the drive name to find more information. Step 1 Remove the battery.